Term and Conditions

At Kitchen Ware Shop, we’re dedicated to providing quality kitchenware, bar tools, and home décor that help you create the kitchen of your dreams. These terms are designed to protect both you and us, ensuring a transparent and enjoyable shopping experience.

1. Acceptance of Terms

By accessing and using Kitchen Ware Shop’s website (kitchenware-shop.com), you accept and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our website or services.

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after changes are posted constitutes your acceptance of the modified terms.

2. User Obligations and Responsibilities

As a user of our website, you agree to:

• Provide accurate, current, and complete information during the registration and checkout process
• Maintain the confidentiality of your account credentials
• Notify us immediately of any unauthorized use of your account
• Use the website only for lawful purposes and in accordance with these terms
• Not use our website to engage in any fraudulent, abusive, or illegal activities
• Be responsible for all activities that occur under your account

3. Products and Services Description

Kitchen Ware Shop offers a curated selection of:

• Kitchen accessories and bakeware
• Bar tools and cocktail sets
• Dinnerware, bowls, cups, and mugs
• Home décor and candles
• Seasonal items (e.g., Christmas clearance)
• Special collection items (e.g., Almost Gone, Crisp Whites)

We strive to display our products as accurately as possible, including descriptions, images, and pricing. However, we cannot guarantee that your device’s display will accurately reflect product colors or that product descriptions are error-free.

4. Order and Payment Terms

Order Process

When you place an order through our website, you are making an offer to purchase products. We reserve the right to accept or decline your order for any reason. Order acceptance occurs when we send you an order confirmation email.

Pricing

All prices are shown in US dollars. We reserve the right to adjust prices at any time without notice, but changes will not affect orders already accepted.

Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

By providing payment information, you represent that you are authorized to use the payment method.

Order Processing

Orders are processed within 1-2 business days after payment confirmation. You will receive an email confirmation once your order ships.

5. Shipping Policy

We offer international shipping to most regions worldwide, excluding some Asian countries and remote areas.

Shipping Options

• Standard Shipping: $12.95 via DHL or FedEx. Delivery within 10-15 business days after shipment.
• Free Shipping: Available for orders over $50 via EMS. Delivery within 15-25 business days after shipment.

Delivery times are estimates and may vary due to customs processing, holidays, or unforeseen circumstances. You will receive a tracking number once your order ships.

Shipping Restrictions

We are unable to ship to certain locations due to manufacturer restrictions or logistical limitations. If we cannot ship to your location, we will notify you and cancel your order.

6. Returns and Exchanges

We want you to be completely satisfied with your purchase. Please review our return policy carefully.

Returns Timeframe

You may return or exchange most items within 15 days of receiving your order.

Return Process

1. Contact our customer service team within 15 days of delivery at [email protected] with your order number and return details
2. Wait for authorization – our team will respond within 1-2 business days with a Return Merchandise Authorization (RMA) number and instructions
3. Pack the item securely in its original packaging with all tags, accessories, and documentation
4. Include a copy of your order confirmation
5. Ship the package to the address provided using a trackable shipping service

Refund Process

• Refunds are processed within 5-7 business days after we receive and inspect your returned item
• Funds are returned to the original payment method
• Original shipping fees are non-refundable
• Return shipping costs are the customer’s responsibility, unless the return is due to our error

7. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Kitchen Ware Shop or our content suppliers and is protected by international copyright laws.

You may not reproduce, distribute, modify, display, prepare derivative works based on, or otherwise use any content from our website without our prior written consent.

The Kitchen Ware Shop name and logo are trademarks of our company. You may not use these marks without our prior written permission.

8. Limitation of Liability

Kitchen Ware Shop shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from:

• Your use or inability to use our website or services
• Any products purchased through our website
• Unauthorized access to or alteration of your transmissions or data
• Statements or conduct of any third party on our website
• Any other matter relating to our website or services

Our maximum liability to you for any claim related to these terms or your use of our website shall not exceed the amount you paid for the product(s) in question.

9. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and protect your personal information.

By using our website, you consent to the practices described in our Privacy Policy.

10. Governing Law and Dispute Resolution

These Terms and Conditions are governed by the laws of the United States and the state where our business is registered.

Any dispute arising from these terms or your use of our website shall be resolved through good faith negotiations. If we cannot resolve a dispute informally, we agree to mediate before pursuing other remedies.

11. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

We typically respond to inquiries within 1-2 business days.

12. Changes to Terms

We reserve the right to update these Terms and Conditions at any time. When we make changes, we will revise the “Last Updated” date at the top of this document.

We encourage you to review these terms periodically to stay informed about our policies.

Thank you for taking the time to review our Terms and Conditions. We appreciate your trust in Kitchen Ware Shop and are committed to providing you with exceptional products and service.